You have 14 days to return the item to us .
We guarantee to refund any item you send back . Make sure the item is in the original condition with all the tags and the original packaging , the refund will be credited to the card you used to place your order .
We do not offer exchange from outside the UAE , return items will be refunded and you’ll need to place a new order .
We are not responsible for any item sent back to us until it reaches our warehouse .
For hygiene reasons , we do not offer refunds or exchanges on underwear , swimwear or pierced jewellery .
Mydamour offers shipping to a variety of international countries (listed below). Orders are usually processed within 1-2 business days. Depending on location, both flat rate and expedited shipping is available upon checkout. Once your order is shipped, you will receive a shipment email entailing shipment and tracking details.
Please note: Pre-orders are unavailable to ship until 10-14 business days of order. Expedited and express shipping methods do not affect the delivery time or pre-order items.
It’s important for us to receive your order when you expect them. At MYDAMOUR, we have different options available for our clients depending on the value of your order and the delivery method you choose.
- Orders made by midnight will be ship the same day for Dubai customers.
- Next day delivery for orders before 10am in Dubai, Abu Dhabi and Sharjah.
- Delivery are within 1 to 3 working days for all other Emirates from Saturday to Thursday (excluding Public Holidays) from 9am to 5pm
Pay online using any of the payment listed below for your order. Rest assured, we take your security very seriously, therefore your details will be protected. We guarantee you a safe shopping experience at Mydamour